All training courses must be booked in advance, and availability is subject to confirmation.

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• An £80 booking deposit is required to secure your training date.

• Your booking is confirmed once your deposit has been received and confirmation has been sent.

• The remaining course balance is due 7 days before your training date.

• Payment plans may be available upon request, with the full balance payable before training begins.

• If payment is not received by the agreed deadline, your training date may need to be released. I will contact you before taking any action.

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The £80 deposit is intended to reserve your training date. It is normally non-refundable outside applicable statutory cancellation rights, subject to fair cancellation terms and any refund required by law.

As training is primarily delivered on a one-to-one basis, each date is reserved exclusively for you.

I understand that circumstances can change, so please contact me as soon as possible if you need to rearrange your training.

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• 14 days or more before training: You may request to reschedule your course once, subject to availability, without an additional administration charge.

• Less than 14 days before training: Rescheduling is not guaranteed and will be considered individually.

• One reschedule per booking: Any further changes will be reviewed individually and may incur reasonable additional costs.

• Failure to attend: If you do not attend your scheduled training without prior notice, you may be charged for losses reasonably incurred as a result.

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If you cancel your course, any amount retained from your deposit or other payments will be limited to reasonable, demonstrable losses arising from the cancellation, taking into account any costs saved or opportunities to refill the training date.

Your statutory cancellation rights remain unaffected.

If you book your training online, by email, telephone or another distance-selling method, you will generally have a legal right to cancel within 14 days of booking without giving a reason.

Where this right applies, you can receive a full refund, including your deposit, unless a lawful deduction applies.

If you request training to begin within the cooling-off period, you may be required to pay a proportionate amount for services already provided if you subsequently cancel, where the legal requirements have been met.

If your course has been fully delivered within the cooling-off period, your cancellation right may end where you have expressly agreed and acknowledged this in advance.

To cancel, please email rebecca@beautyboxbybecs.co.uk with your name, course and booking date.

These rights are separate from the 14-day training cancellation notice policy above.

All accredited training courses are designed to provide students with the knowledge, practical skills and confidence to carry out treatments safely and professionally.

• Students are expected to attend and participate in all required training sessions.

• Practical assessments form part of the training process.

• Certificates are awarded following successful completion of the required training and assessments.

• Certification is not automatically guaranteed by attendance alone.

• Additional practice or case studies may be recommended or required depending on individual progress and course requirements.

• Where appropriate, students may be offered the opportunity to return for further supervised practical experience.

All accredited courses are delivered in accordance with the relevant course requirements.

All training manuals, course content, illustrations and educational resources supplied by BeautyBox Lashes & Training Academy remain the intellectual property of BeautyBox unless otherwise stated.

Materials are provided for the student's individual learning and reference only.

They must not be copied, reproduced, printed, shared, sold, distributed, published or used to deliver training to others without prior written permission.

Access to digital manuals does not transfer ownership or copyright.

Every appointment at BeautyBox is reserved specifically for you.

I kindly ask that you provide at least 48 hours' notice if you need to cancel or rearrange your appointment.

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• 48 hours or more: Appointments can be cancelled or rearranged without a cancellation charge.

• Less than 48 hours: A reasonable cancellation charge may apply, reflecting losses caused by the late cancellation.

• Missed appointments: Failure to attend without notice may result in a reasonable charge and a deposit being required for future bookings.

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Any cancellation charges or deposit conditions will be explained before booking and applied fairly, subject to your statutory rights.

Please arrive on time for your appointment or training.

If you are running late, please contact me as soon as possible.

Late arrival may mean that your treatment needs to be shortened or rescheduled if there is insufficient time to complete it safely.

For training, significant lateness may affect the practical elements of the course and could require additional training time.

Any additional charges will be discussed and agreed where applicable.

Your safety and wellbeing are always a priority.

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• Consultation forms must be completed accurately before treatment.

• Patch testing is required where appropriate for the treatment and products being used.

• Please disclose any relevant medical conditions, allergies, medications or recent treatments that could affect your suitability.

• Treatments may be postponed or declined if there are concerns regarding safety or suitability.

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If a treatment cannot safely proceed, any refund or rescheduling arrangements will be handled fairly, taking account of the circumstances and your legal rights.

On rare occasions, it may be necessary for BeautyBox to rearrange an appointment or training date due to illness, emergencies or circumstances outside my control.

If this happens, I will contact you as soon as possible and offer an alternative date.

If I am unable to provide the booked service and a suitable alternative cannot be agreed, you will receive a refund for the service not provided.

If you have any questions about your booking, course or these policies, please don't hesitate to get in touch.

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BeautyBox Lashes & Training Academy

Woking, Surrey

Email: rebecca@beautyboxbybecs.co.uk

Website: www.beautyboxbybecs.co.uk

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Thank you for understanding and respecting my booking policies. I look forward to welcoming you to BeautyBox!